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Ask the Experts: Have a Question on Managing VMware Workloads on Azure?
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- Phone support, remote access
- Knowledgebase and support portal
- Maintenance NOT included, sold separately
The Gold support program offers the same service levels as Platinum (phone support, Knowledgebase access, customer support portal, and remote access), but does not include maintenance (upgrade protection). Customers can maintain their applications by complementing Gold support with a maintenance plan. Gold support is structured to complement Adobe’s desktop products, including Adobe Acrobat, Creative Suite, and Flash software. Adobe Gold Support is offered as an annual contract, making your support costs affordable and predictable over a 12-month period.
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Technical support subscription only
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Coverage Period: 1Response Time: 1 business hourService Hours: 24 hours a day / 7 days a weekService Included: Phone consultingWarranty Period: Technical support
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Licensing Programs: Adobe TLP
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This product is subject to our return policy. Please see our complete return policy for details.
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