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Contact Us


General Sales


Phone

U.S. Phone: 1-888-213-0260
International Phone: 1-603-355-6005
Hours: from 8 a.m. to 11 p.m. ET

E-mail
Product prices
customerservice@connection.com

Pre-sales technical questions
customerservice@connection.com

International order information
customerservice@connection.com

Important! To help us expedite your request, please include your name, phone number (indicate day or evening) and fax number when corresponding via e-mail.

Mailing address
PC Connection, Inc.
Attn: Credit-Prepaids
Route 101A, 730 Milford Road
Merrimack, NH 03054-4631

 

Corporate Sales


Phone
1-888-213-0607 (Corporate)
Hours: Monday to Friday, 8:00 a.m. to 9:00 p.m. ET

 

Mailing address
PC Connection, Inc.
Attn: (your Account Manager)
Route 101A, 730 Milford Road
Merrimack, NH 03054-4631

 

 

 

 

Government & Education Sales

 

Phone
1-800-998-0009
Hours: Monday to Friday, 8:30 a.m. to 7 p.m. ET

For federal accounts:
Mailing address
GovConnection, Inc.
Attn: Federal Accounts
2275 Research Boulevard
Suite 360, Rockville, MD 20850

 

For state/local government and K-12/higher education customers:
Mailing address

GovConnection, Inc.
732 Milford Road
Merrimack, NH 03054-4631

Credit/New Accounts
(For federal, state/local, K-12/higher education customers)
Phone
1-888-294-0268
Hours: Monday to Friday, 9:00am to 6:30pm ET
Extended hours in June and September
E-mail
CollectionsSLED@connection.com

 

 

 

 

Customer Service


Phone
1-888-213-0259
Hours: Monday to Friday, 8 a.m. to 7 p.m.

 

E-mail
customerservice@connection.com
Important! To help us expedite your request, please include your name, customer number, order number, phone (indicate day or evening) and fax numbers when you correspond with us via e-mail.

Mailing address
PC Connection, Inc.
Attn: Customer Service
450 Marlboro St.
Keene, NH 03431

 

 

 

Technical Support


Phone
1-888-213-0447
Hours: Monday to Friday, 9 a.m. to 5:30 p.m. ET

 

E-mail
technicalsolutions@connection.com

Important! To help us expedite your request, please include your name, phone number (indicate day or evening), fax number, customer number and order number when you correspond with us via e-mail.

 

 

 

Repairs


Phone
1-888-213-0834
Hours: Monday to Friday, 9 a.m. to 5:30 p.m. ET

 

E-mail
rservices@connection.com

Mailing address

PC Connection, Inc.
Repair Center
Attn: Your SRA#
450 Marlboro Street
Keene, NH 03431

Important! You must call to obtain a Service Return Authorization (SRA) number prior to shipping your product for repair. Please see repairs for more information.

 

 

 

 

Returns


Mailing address
PC Connection, Inc.
Returns Department
Attn: (your RMA#)
3328 Progress Way / Dock Door 7
Wilmington, OH 45177

 

Important! You must call Customer Service at 1-888-213-0259 to obtain a Return Merchandise Authorization (RMA) number prior to shipping your return. Incomplete or unauthorized returns are subject to refusal or a 15% restocking fee (Products excluded from 15% restocking fee: HP Reverb G2 Virtual Reality Headset SKU# 41024161). Please read our Warranties & Returns page for other requirements.

 

 

 

Investor Relations/Press Inquiries


Mailing address
PC Connection, Inc.
Investor Relations
Route 101A, 730 Milford Road
Merrimack, NH 03054-4631

 

Phone
1-603-683-2167

E-mail
Investor relations
ir@connection.com

Public relations
pr@connection.com

 

 

 

Web Team


To send feedback about our site, e-mail us at ecommerce@connection.com.

 

Important! Please include your name, phone number (indicate day or evening) and fax number when you correspond with us via e-mail.

 

 

 

Mailing List Requests


If you receive one of our catalogs and wish to let us know about a change in mailing address, e-mail us at mailinglist@connection.com.

 

Important! To help us expedite your request, please include your:

  • Name
  • Old address (exactly as it appears on your catalog)
  • New address
  • Customer number
  • Catalog source code (located on the back cover of your catalog on the line beginning "CODE #")
  • The catalogs you wish to receive (PC Connection, MacConnection, or both)

 

 

 

Sell Your Products at PC Connection


For information about selling your company's computer products at PC Connection, e-mail us at manufacturers@pcconnection.com.

 

To help us process your request, please include the following information in your e-mail:

  • Contact Name
  • Contact's Title
  • Company Name
  • Mailing Address
  • Phone Number
  • Fax Number
  • Product Name
  • Product Category
  • As well as detailed information about the products you wish to sell including:
  • Target audience
  • Current sales volumes
  • Where you currently sell the product
  • Selling price

 

 

 

Partner with Us


  • To submit a business proposal or partnership idea, e-mail us at
newbusiness@connection.com
  • .

 

To help us expedite your request, please be sure to include the following:

    • Contact Name
    • Contact Title
    • Company Name
    • Phone Number
    • Fax Number
    • Detailed information about your proposal
    • If Web link, include URL of proposed link page