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Managed Services

Azure Managed Services


Comprehensive, Effective Management of Your Cloud Technologies

Shifting your organization’s operations to the cloud requires careful planning and effective management to avoid overspending on new services. There are many strategies to maximize performance and control costs—some organizations manage cloud infrastructure in house, others turn to a cloud Managed Services Provider (MSP) to solve their immediate challenges, while still others choose an MSP who can handle a broader mission with clear vision on managing hybrid environments and resources. Whatever the case, the aim is to find a right fit for effective cloud management that makes sense for your team.

Microsoft Partner / Azure Expert MSP logo

Connection’s Managed Cloud Services help your organization avoid:

We offer several choices for your Azure Managed Services deployment—designed to meet your needs and budget.


We’re the Experts. Seriously.

As a Microsoft Azure Expert Managed Services Provider, we have the skillsets, knowledge, and experience you can count on to manage your entire cloud lifecycle. From managing workload migrations to constructing customized cloud solutions, our experts can ensure your Azure environment is working the way you need it to. We’re here to manage and monitor your cloud investments so you can not only better predict your IT costs, but also get back to focusing on the core of your business.
We’re the Experts. Seriously.
Why Cloud Managed Services?

Why Cloud Managed Services?

As you transition your workloads to the cloud, you’ll have to navigate several concerns, such as security, ensuring compliance, and managing multi-cloud environments. You might find your in-house IT team stretched too thin to manage all of these aspects, especially as you try to optimize your budget to account for any unplanned cloud spend. That’s where Connection, a Microsoft Azure Expert Managed Services Provider, comes in. With our expertise, we can fill any technology and management gaps, as well as provide flexible payment models, so you can focus on what really matters—supporting your users and growing your organization.


Optimize Your Existing Microsoft Azure Environment

Need some help getting the most out of Microsoft Azure? A Managed Service Provider (MSP) can help you increase performance, reduce overall costs, and more. Read our white paper to learn how Managed Service Providers can help your organization optimize your environment.
Comprehensive, effective management of your cloud technologies
Extend Azure Management to Any Infrastructure

Extend Azure Management to Any Infrastructure

Azure Arc enables organizations to achieve a central, unified, and self-service approach to the management of Windows and Linux Servers, Kubernetes clusters, and Azure data services—at scale across on-premises, multicloud, and edge infrastructures.

Migrating Your Azure Instance?

Simplify the Process through Connection
Learn How
SPIN Case Study PDF

Case Study:
Achieving Long-term IT Stability and Success with Azure Managed Services from Connection

SPIN, a nonprofit organization, faced significant IT challenges stemming from growing security concerns, and their nine-person IT team was already stretched thin. A disruptive malware attack in May 2022, which impacted 80% of the workforce, highlighted the organization’s vulnerabilities.

Download our case study to learn how Azure Managed Services from Connection helped SPIN overcome IT challenges, optimize costs, and strengthen security in a resource-constrained environment.
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What Are the Benefits of Managed Services?

Benefits of Managed Services

Robust Infrastructure

Cloud Managed Services offer round-the-clock management. We monitor, scan, report, update patches, integrate, and align network operations with your core organization objectives.

Centralized Services and Applications

We manage applications and services at a centralized data center, which expands the scope for remote data access, increased productivity, and effective resource utilization.

Service Level Agreements

Under effective Service Level Agreements (SLAs), Cloud MSPs ensure better control across service levels and help your organization gain service continuity. Longer association with MSPs offers better results.

Data Safety and Recovery

Cloud managed services ensure data safety through timely backups and earlier access via faster recovery across all cloud services and applications.

Quick Response Time

Addressing an issue locally is different from doing so remotely over the network. In case of cloud managed services, the responsibility lies with service providers in ensuring quick response times in case of any issue. This can take more time if done locally.

Interfacing

We are your single point of contact when you need to work with cloud vendors in case of any critical issues. We can also make recommendations on ways to optimize costs and automate critical processes.

Planned Investment

With our support, you can easily plan your expenditure on IT services. Create a monthly service plan tailored for your organizational IT spending and optimize your investment on IT support.

Maintenance

With Connection as your MSP, you’ll have more options to realize cloud savings, and your organization will no longer have to spend on costly network maintenance.

Timely Updates

Depending on an in-house IT team for regular technology and software upgrades often consumes time, training, and additional resources. Depending on a cloud MSP to keep your data centers up to date means your infrastructure receives technology updates as soon as possible.

Integrated Services

We offer flexible solutions that can match your organization requirements. From pay-per-usage or payment plans that help you prioritize your organization spending to converged solutions such as security protection, setting up of a new service, and network monitoring, we can create the right solution for your organization.

Customer Case Studies: The Benefits of Microsoft Azure in Action


Managed Services for Azure

Proactive management, automation and remediation

Microsoft Azure
Select an Azure Package to Review

BASIC

ESSENTIAL

ENTERPRISE

Support
24/7 phone, email, and service portal support
Premier Technical Support with 30-minute response  
Support Hours

4

Unlimited

Unlimited

Operations
     
Conditional access management  
IaaS and PaaS management (including Application Monitoring and Diagnostics)  
Change and configuration management  
Incident and problem management (root cause analysis for serious issues)  
On-demand services hours included each month to expand your cloud environment based on your technical requirements

0

4

8

Health Monitoring and Patching
     
Proactive infrastructure monitoring and alerting, including escalations to client  
Auto ticket generation and assistance on down time events  
Patching of infrastructure components in coordination with client  
Security and Compliance
     
Identify common security gaps  
Review, recommendations and remediation (with client consent)  
Proactive security and compliance monitoring, escalation and remediation (with client consent)  
Backup
     
Recommend backup best practices for infrastructure  
Review recommendation and setup  
Set up backup, redundancy, and HA of VMs, Kubernetes, and databases within the tenant (with client consent)  
Cloud Management & Reporting
     
Cloud Management Platform (including self-service)
Optimize and right-size review and recommendation  
Dedicated service portal dashboard  
Monthly email reports and walkthrough  
Customer Lead Engagement
     
Account management (Customer Success Manager)  
Optimize and right-size your compute and storage with account review  
Technical account management (day-to-day point of contact)  
OPTIONAL SERVICES
     
Azure Hybrid Server Management  
NOTE: Indicates plan features are included

Ready to talk about Azure Managed Services?
Call a Connection expert today.

1.800.998.0067

Let’s Connect!

Share your email and a Connection Managed Services expert will reach out to you during our business hours.

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Someone will reach out to you soon about your interest in Azure Managed Services.

Simplify Your Cloud Deployment with Managed Services.

To truly benefit from moving your workloads to the cloud, you need to ensure you’ve invested in the right tools. Hear from various members of our Azure Managed Services Practice about how we can help you optimize your Azure environment. ­­­
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