Connection’s Managed Cloud Services help your organization avoid:
Rise of operational risks
Any strategy you choose has to work on your existing cloud operations. If there are gaps in your strategy, they could lead to operational risks in your current processes and halt the functioning of revenue-generating models, such as sales and supply chain.
Any strategy you choose has to work on your existing cloud operations. If there are gaps in your strategy, they could lead to operational risks in your current processes and halt the functioning of revenue-generating models, such as sales and supply chain.
Rise of security risks
Applications running on public cloud are more vulnerable to cloud security risks. Considering this fact, it is important to have the right security strategy in place.
Applications running on public cloud are more vulnerable to cloud security risks. Considering this fact, it is important to have the right security strategy in place.
Decrease in service value
Lacking the right service support can make your shift to cloud more expensive and may often take more time than expected, resulting in additional costs.
Lacking the right service support can make your shift to cloud more expensive and may often take more time than expected, resulting in additional costs.
We offer several choices for your Azure Managed Services deployment—designed to meet your needs and budget.
We’re the Experts. Seriously.
As a Microsoft Azure Expert Managed Services Provider, we have the skillsets, knowledge, and experience you can count on to manage your entire cloud lifecycle. From managing workload migrations to constructing customized cloud solutions, our experts can ensure your Azure environment is working the way you need it to. We’re here to manage and monitor your cloud investments so you can not only better predict your IT costs, but also get back to focusing on the core of your business.
Why Cloud Managed Services?
As you transition your workloads to the cloud, you’ll have to navigate several concerns, such as security, ensuring compliance, and managing multi-cloud environments. You might find your in-house IT team stretched too thin to manage all of these aspects, especially as you try to optimize your budget to account for any unplanned cloud spend. That’s where Connection, a Microsoft Azure Expert Managed Services Provider, comes in. With our expertise, we can fill any technology and management gaps, as well as provide flexible payment models, so you can focus on what really matters—supporting your users and growing your organization.Optimize Your Existing Microsoft Azure Environment
Need some help getting the most out of Microsoft Azure? A Managed Service Provider (MSP) can help you increase performance, reduce overall costs, and more. Read our white paper to learn how Managed Service Providers can help your organization optimize your environment.
Extend Azure Management to Any Infrastructure
Azure Arc enables organizations to achieve a central, unified, and self-service approach to the management of Windows and Linux Servers, Kubernetes clusters, and Azure data services—at scale across on-premises, multicloud, and edge infrastructures.
Case Study:
Achieving Long-term IT Stability and Success with Azure Managed Services from Connection
SPIN, a nonprofit organization, faced significant IT challenges stemming from growing security concerns, and their nine-person IT team was already stretched thin. A disruptive malware attack in May 2022, which impacted 80% of the workforce, highlighted the organization’s vulnerabilities. Download our case study to learn how Azure Managed Services from Connection helped SPIN overcome IT challenges, optimize costs, and strengthen security in a resource-constrained environment.
What Are the Benefits of Managed Services?
Robust Infrastructure
Cloud Managed Services offer round-the-clock management. We monitor, scan, report, update patches, integrate, and align network operations with your core organization objectives.Centralized Services and Applications
We manage applications and services at a centralized data center, which expands the scope for remote data access, increased productivity, and effective resource utilization.Service Level Agreements
Under effective Service Level Agreements (SLAs), Cloud MSPs ensure better control across service levels and help your organization gain service continuity. Longer association with MSPs offers better results.Data Safety and Recovery
Cloud managed services ensure data safety through timely backups and earlier access via faster recovery across all cloud services and applications.Quick Response Time
Addressing an issue locally is different from doing so remotely over the network. In case of cloud managed services, the responsibility lies with service providers in ensuring quick response times in case of any issue. This can take more time if done locally.Interfacing
We are your single point of contact when you need to work with cloud vendors in case of any critical issues. We can also make recommendations on ways to optimize costs and automate critical processes.Planned Investment
With our support, you can easily plan your expenditure on IT services. Create a monthly service plan tailored for your organizational IT spending and optimize your investment on IT support.Maintenance
With Connection as your MSP, you’ll have more options to realize cloud savings, and your organization will no longer have to spend on costly network maintenance.Timely Updates
Depending on an in-house IT team for regular technology and software upgrades often consumes time, training, and additional resources. Depending on a cloud MSP to keep your data centers up to date means your infrastructure receives technology updates as soon as possible.Integrated Services
We offer flexible solutions that can match your organization requirements. From pay-per-usage or payment plans that help you prioritize your organization spending to converged solutions such as security protection, setting up of a new service, and network monitoring, we can create the right solution for your organization.Customer Case Studies: The Benefits of Microsoft Azure in Action
Managed Services for Azure
Proactive management, automation and remediation
Select an Azure Package to Review
BASIC |
ESSENTIAL |
ENTERPRISE |
|
|---|---|---|---|
Support |
|||
| 24/7 phone, email, and service portal support | |||
| Premier Technical Support with 30-minute response | |||
| Support Hours |
4 |
Unlimited |
Unlimited |
Operations |
|||
| Conditional access management | |||
| IaaS and PaaS management (including Application Monitoring and Diagnostics) | |||
| Change and configuration management | |||
| Incident and problem management (root cause analysis for serious issues) | |||
| On-demand services hours included each month to expand your cloud environment based on your technical requirements |
0 |
4 |
8 |
Health Monitoring and Patching |
|||
| Proactive infrastructure monitoring and alerting, including escalations to client | |||
| Auto ticket generation and assistance on down time events | |||
| Patching of infrastructure components in coordination with client | |||
Security and Compliance |
|||
| Identify common security gaps | |||
| Review, recommendations and remediation (with client consent) | |||
| Proactive security and compliance monitoring, escalation and remediation (with client consent) | |||
Backup |
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| Recommend backup best practices for infrastructure | |||
| Review recommendation and setup | |||
| Set up backup, redundancy, and HA of VMs, Kubernetes, and databases within the tenant (with client consent) | |||
Cloud Management & Reporting |
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| Cloud Management Platform (including self-service) | |||
| Optimize and right-size review and recommendation | |||
| Dedicated service portal dashboard | |||
| Monthly email reports and walkthrough | |||
Customer Lead Engagement |
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| Account management (Customer Success Manager) | |||
| Optimize and right-size your compute and storage with account review | |||
| Technical account management (day-to-day point of contact) | |||
OPTIONAL SERVICES |
|||
| Azure Hybrid Server Management |
NOTE: Indicates plan features are included
Ready to talk about Azure Managed Services?
Call a Connection expert today.
1.800.998.0067
Let’s Connect!
Share your email and a Connection Managed Services expert will reach out to you during our business hours.Simplify Your Cloud Deployment with Managed Services.
To truly benefit from moving your workloads to the cloud, you need to ensure you’ve invested in the right tools. Hear from various members of our Azure Managed Services Practice about how we can help you optimize your Azure environment. 
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