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Getting Details
- Pickup and Return
- Parts and Labor
- Shipping
- Remote Diagnosis
Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.
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Service Plan Documentation
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Coverage Period: 4yearsResponse Time: 3 to 7 business daysService Hours: 9 hours a day / 5 days a weekService Hours: 9x5 (Excludes Holidays)Service Included: Depot RepairService Included: Parts and laborService Included: Remote diagnosisService Included: Remote SupportService Included: ShippingWarranty Period: Extended service agreement
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Due to manufacturer restrictions, all returns for this item must be within 60 days.
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