Connection Terms and Conditions of Sale
IMPORTANT: PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY.
THESE TERMS AND CONDITIONS OF SALE (“TERMS”) GOVERN PURCHASES OF PRODUCTS (DEFINED BELOW) FROM PC CONNECTION SALES CORPORATION, MOREDIRECT, INC., AND GOVCONNECTION, INC., ALL OF WHICH DO BUSINESS AS CONNECTION (COLLECTIVELY “CONNECTION”). ANY ADDITIONAL OR DIFFERENT TERMS IN ANY FORM DELIVERED BY YOU (“CLIENT”) ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND NOTICE OF OBJECTION TO THEM AND REJECTION OF THEM IS HEREBY GIVEN. SUCH ADDITIONAL OR DIFFERENT TERMS AND CONDITIONS CONTAINED IN ANY FORM PROVIDED BY CLIENT, SUCH AS A PURCHASE ORDER, WILL BE NULL AND VOID.
BY PLACING AN ORDER FOR PRODUCTS (THE “PRODUCTS”) DESCRIBED IN CONNECTION’S SALES QUOTE, INVOICE, PURCHASE ORDER FORM, OR OTHER DOCUMENTATION PROVIDED BY CONNECTION (COLLECTIVELY, “CONNECTION ORDER FORMS”), CLIENT AGREES TO BE BOUND BY AND ACCEPTS THESE TERMS UNLESS CLIENT AND CONNECTION HAVE SIGNED A SEPARATE AGREEMENT WHICH EXPRESSLY OVERRIDES THESE TERMS, IN WHICH CASE THE SEPARATE AGREEMENT WILL CONTROL.
GENERAL DESCRIPTIONS OF THE PRODUCTS POSTED ON ANY CONNECTION WEBSITE DO NOT CONSTITUTE PART OF THE AGREEMENT BETWEEN CONNECTION AND CLIENT.
Application & Acceptance
Connection’s acceptance of an order is subject to Client’s assent to these Terms, which shall be presumed from Client’s acknowledgment or submission of an order, acceptance of Products or services, and/or the payment of an invoice. Client agrees that no writing shall be required to make an order legally binding, notwithstanding contrary requirements in any law, and Client agrees not to contest the validity or enforceability of a genuine order under the provisions of a statute of frauds or any other applicable law. These Terms govern the relationship between Client and Connection with respect to Client’s purchase of the Products and constitute a binding contract between Client and Connection. These Terms are subject to change without prior notice, except that the Terms posted on Connection’s website at the time Client initially places or modifies an order will govern the order or order modification in question.
Governing Law
THIS AGREEMENT IS GOVERNED BY AND SHALL BE CONSTRUED UNDER THE LAWS OF THE STATE OF DELAWARE. ANY DISPUTE BETWEEN THE PARTIES SHALL BE BROUGHT EXCLUSIVELY IN THE STATE OR FEDERAL COURTS SITTING IN DELAWARE. Except in the case of nonpayment, neither party may institute any action in any form arising out of these Terms more than one (1) year after the conduct or event giving rise to the cause of action occurred. The rights and remedies provided Connection under these Terms are cumulative, are in addition to, and do not limit or prejudice any other right or remedy of Connection at law or in equity.
Shipping & Risk of Loss
Title to Products and risk of loss or damage during shipment pass from Connection to Client upon delivery to the specified destination (F.O.B. Destination, freight prepaid and added). Notwithstanding the foregoing, title to software will remain with the applicable licensor(s), and Client’s rights therein are contained in the license agreement between such licensor(s) and Client.
Connection charges shipping and handling fees for every shipment, unless a special promotion or contract term provides otherwise; such cost includes the freight charged by the carrier, packaging, and handling, but does not necessarily equal a direct pass-through of such cost to Client. Client will be responsible for all shipping and related charges.
Delivery times are estimates only and Connection shall not be liable for delays of any kind including but not limited to delays which result from any circumstances beyond Connection’s control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of God or acts of any government or agency.
Non-US or Export Sales
Transactions that involve an export of Products, including but not limited to commodities, software or technology, are subject to the Export Administration Regulations. Such Products were exported from the United States by Connection in accordance with the Export Administration Regulations. Diversion of the Products contrary to U.S. law is explicitly prohibited. Client expressly represents and warrants that it is eligible to receive products under U.S. law and agrees that it shall not export, re-export, or provide such items to any country, entity or person in contravention of regulations currently imposed by the U.S. Government without obtaining prior authorization from the United States Government. In addition, there are other countries, individuals or entities for which export is restricted, prohibited or for which an export license may otherwise be required. It is solely the responsibility of the Client to ensure it is in compliance with all U.S. export regulations. Manufacturers’ warranties for exported products may vary or may be null and void for products exported outside the United States.
LIMITED MANUFACTURER’S WARRANTY
Client understands that Connection is not the manufacturer of the Products purchased by Client hereunder and the only warranties offered are those of the manufacturer, not Connection. In purchasing the Products, Client is relying on the manufacturer’s specifications only and is not relying on any statements, specifications in brochures, photographs or other illustrations representing the products that may be provided by Connection.
CONNECTION HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES EITHER EXPRESS OR IMPLIED, RELATED TO THE PRODUCTS SOLD, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGMENT. THIS DISCLAIMER DOES NOT AFFECT THE TERMS OF THE MANUFACTURER’S WARRANTY, IF ANY. Client expressly waives any claim that it may have against Connection based on any product liability or infringement or alleged infringement of any patent, copyright, trade secret or other intellectual property rights (each a “Claim”) with respect to any Product and also waives any right to indemnification from Connection against any such Claim made against Client by a third party. Client acknowledges that no employee of Connection is authorized to make any representation or warranty on behalf of Connection or any of its Affiliates that is not in this Agreement.
Connection makes no warranties to Client and Client hereby acknowledges that Connection makes no warranties in regard to the applicability of all laws and regulations affecting, without limitation the manufacture, performance, sale, packaging and labeling of the Products which are in force within Client’s territory.
Client further acknowledges and agrees that Connection makes no representations, warranties or assurances that the Products are designed for or suitable for use in any high risk environment, including but not limited to aircraft or automobile safety devices or navigation, life support systems or medical devices, nuclear facilities, or weapon systems, and Client agrees to indemnify Connection in connection with any such use of the Products. Client further agrees to review and comply with the manufacturer’s disclaimers and restrictions regarding the use of the Products in high risk environments.
Client shall be solely responsible for daily back-up and other protection of its data and software against loss, damage or corruption. Client shall be solely responsible for reconstructing data (including but not limited to data located on disk files and memories) and software that may be lost, damaged or corrupted as a result of the Products. CONNECTION AND ITS SUPPLIERS, SUBCONTRACTORS AND AGENTS ARE HEREBY RELEASED AND SHALL CONTINUE TO BE RELEASED FROM ALL LIABILITY IN CONNECTION WITH THE LOSS, DAMAGE OR CORRUPTION OF DATA AND SOFTWARE, AND CLIENT ASSUMES ALL RISK OF LOSS, DAMAGE OR CORRUPTION OF DATA AND SOFTWARE IN ANY WAY RELATED TO OR RESULTING FROM THE PRODUCTS.
Pricing, Availability & Corrections
The prices of the Products are listed on Connection’s website, quotes, or catalogs. Prices are subject to change without notice. Connection reserves the right to make adjustments to pricing and Products offerings for reasons including, but not limited to, changing market conditions, Product discontinuation, Product unavailability, manufacturer price changes and errors in advertisements. Connection reserves the right to update or correct any errors or omissions in any order, at any time and without prior notice. Connection reserves the right to cancel or refuse any order based on incorrect pricing or availability. Therefore, Connection cannot guarantee that it will be able to fulfill Client’s orders.
Limitation of Liability
CONNECTION SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTIAL, PUNITIVE, OR OTHER INDIRECT DAMAGES, REGARDLESS OF THE CAUSE OF ACTION, AND EVEN IF CLIENT HAS ADVISED CONNECTION OF THE POSSIBILITY OF SUCH DAMAGES.
THE MAXIMUM AMOUNT OF DIRECT DAMAGES CONNECTION WILL BE LIABLE FOR IS AN AMOUNT EQUAL TO THE AMOUNTS PAID BY CLIENT TO CONNECTION FOR THE PRODUCTS OR SERVICES ABOUT WHICH A CLAIM HAS BEEN MADE, OR THE SUM OF $10,000.00, WHICHEVER IS GREATER.
THE FOREGOING LIMITATIONS SHALL NOT APPLY IN THE EVENT OF CONNECTION’S GROSS NEGLIGENCE OR WILLFUL MALFEASANCE.
Orders, Payment, Returns & Cancellations
Orders are not binding upon Connection until accepted by Connection. Payment is due as set forth in the Connection Order Form issued to Client for the Products. Terms of payment are within Connection’s sole discretion. Invoices are due and payable within the time period specified on the invoice, measured from the date of invoice. Connection may invoice parts of an order separately. If Client elects to finance an order through a third-party and Connection is not paid by that third-party for any reason, Client agrees to promptly pay Connection (no more than 7 days from the third-party’s rejection of payment) all amounts owed under the order.
Client is solely responsible for, and will indemnify and hold Connection harmless from, any applicable sales, use or other taxes or federal, state or local fees or assessments associated with the order. Client must claim any exemption from such taxes, fees or assessments at the time of purchase and provide Connection with the necessary supporting documentation. Any sales, use or other applicable tax or fees or assessments is based on the location to which the order is shipped.
Orders may be returned or cancelled only upon the original manufacturer’s, supplier’s, licensor’s, provider’s, etc. (collectively, the “manufacturer”) (i) agreement to accept return or cancellation, (ii) release of Connection from its payment obligations, and (iii) refund to Connection of all payments made in association with the order. Client agrees to pay the costs of return packaging, shipping, and handling, as well as any restocking fees that a manufacturer may charge in association with an accepted return or cancellation. Should a manufacturer refuse to allow return or cancellation, then Client must pay Connection all amounts owed under the order. For more information on returns, please read Connection’s Returns Policy or contact your Connection Account Manager.
Termination of any automatically renewing order is subject to the notice requirements of the manufacturer. Client must notify its Connection Account Manager in writing of its intent to not renew such orders at least 30 days in advance of the deadline established by the manufacturer for non-renewal notices. Client must pay for any orders which renew because of Client’s failure to provide timely notice as specified herein.
Client hereby grants to Connection a security interest in the Products to secure payment in full. Client authorizes Connection to file a financing statement reflecting such security interest. In addition, if payments are not received as described above, Connection reserves the right to suspend services until payment is received.
Client will reimburse Connection for all costs and attorneys’ fees incurred by Connection in enforcing Client’s payment obligations and these Terms.
Equal Opportunity Employer
Connection is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.
Professional Services
Client’s purchase of any professional services to be performed by Connection or a designated third party are governed by the Professional Services Terms and Conditions.
Third Party Resold Services
In addition to these Terms, Client’s purchase of any Third Party Resold Services, which includes software-as-a-service, infrastructure-as-a-service, platform-as-a-service, and any other cloud-based software, applications, services, functions or resources made available for use by Client or its end-users on demand, via the internet, or through a third-party provider’s services, are also governed by the Additional Terms and Conditions for Third Party Resold Services, which form a part of and are hereby integrated into these Terms.
Vendor License Agreements
If the Products include software or other products acquired pursuant to a subscription or other licensing arrangement, the manufacturer of such products may require end users to agree to additional terms and conditions, including an End User License Agreement (“EULA”) or similar agreement. It is the Client’s or other end user’s responsibility to make themselves aware of, review, understand and agree to any such additional terms and conditions and/or the terms of any such EULA or other agreement. By accepting these Terms, Client is acknowledging to Connection that it has reviewed, understands, and agrees to the terms of any EULA or similar agreement applicable to the Products it is purchasing from Connection.
Miscellaneous
Connection may assign or subcontract all or any portion of its rights or obligations with respect to the sale of Products or assign the right to receive payments, without Client’s consent. Client may not assign these Terms, or any of its rights or obligations herein without the prior written consent of Connection. Subject to the restrictions on assignment contained herein, these will be binding on and inure to the benefit of the parties hereto and their successors and assigns.
Except as supplemented by the Professional Services Terms and Conditions and/or The Terms and Conditions for Third Party Resold Services (as applicable), no provision of these Terms will be deemed waived, amended or modified by either party unless such waiver, amendment or modification is in writing and signed by both parties, and specifically references the provision of these Terms to be modified.
Notices provided under this Agreement to Connection will be given in writing and deemed received upon the earlier of actual receipt or three (3) days after mailing if mailed postage prepaid by regular mail or airmail or one (1) day after such notice is sent by an overnight delivery service, in each case to:
PC Connection, Inc. d/b/a Connection
730 Milford Road
Merrimack, NH 03054
ATTN: Legal Department
Notices provided under this Agreement to Client will be given in writing and deemed received either (a) upon the earlier of actual receipt or (b) three (3) days after mailing if mailed postage prepaid by regular mail or airmail or (c) one (1) day after such notice is sent by an overnight delivery service or (d) if sent by email, on the next business day after being sent (as recorded on the device from which Connection sent the email) unless Connection receives an automated message that the email has not been delivered.
Any delay or failure by either party to exercise any right or remedy will not constitute a waiver of that party to thereafter enforce such rights.
These Terms constitute the entire agreement between Client and Connection relating to the sale of the Products.
In the event any section or portion of a section of these Terms are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms, and the remaining terms shall continue in full force and effect.