AppleCare
Service and support from those that know Apple products best.
AppleCare offers a variety of support options to fit every coverage need. Only AppleCare products give you one stop for technical support, Apple hardware service, and software support direct from Apple experts, so most issues can be resolved in a single call.
AppleCare for Enterprise
AppleCare for Enterprise provides complete device-level support for your deployment—including priority onsite service and 24/7 support—to help keep your end users up and running. You get efficient repairs—across 30 countries—with comprehensive coverage that includes both accidental or cosmetic damage at no extra cost. It’s the ultimate helpdesk for your helpdesk, even offering direct expert advice for employees and IT deployment professionals.Contact your Connection Account Team for more information.
Expert help desk
- End user phone support
- Help desk support
- IT support
- Troubleshooting and repair setup
- Reduce help desk load
Priority device repair
- Onsite repair and replacement
- Global coverage—30 countries
- Consistent Mac and iOS break fix
- Reduce downtime for repairs
- Visibility with Enterprise Portal
Service pool
- Device repair or replacement for any reason, no additional fees
- AppleCare Enterprise Portal access for reporting
- Reduce operational costs of unplanned repairs
AppleCare+
Protect your Apple devices from the daily grind with an extended warranty with accidental damage protection.
AppleCare+ for Mac
AppleCare+ for Mac extends your coverage to three years from the original purchase date of your Mac and adds up to two incidents of accidental damage coverage.
AppleCare+ for iPad
AppleCare+ for iPad extends your coverage to two years from the original purchase date of your iPad and adds up to two incidents of accidental damage coverage.
AppleCare+ for iPhone
Every iPhone comes with a one-year limited warranty and 90 days of technical support. AppleCare+ for iPhone extends your coverage for up to two years and adds unlimited incidents of accidental damage protection
AppleCare+ for Apple Watch
AppleCare+ for Apple Watch and Apple Watch Nike+ extends your coverage to two years from the original purchase date of your Apple Watch and adds up to two incidents of accidental damage coverage.
AppleCare+ for Apple TV
With AppleCare+ for Apple TV, you can extend your coverage to two years from your Apple TV purchase date.
AppleCare Professional Support
AppleCare can provide integrated expert support that you can’t get anywhere else. Offerings are available for individuals, help desks, and IT departments.
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