Connection Helps Retailers Address Key Trends and Challenges
64%
of customers expect a seamless experience across all channels, and 67% are more likely to shop with a brand that offers a consistent experience.1
≈ 1/2
of US retailers report using store intelligence technologies (like AI/machine learning, IoT sensors, shelf-edge cameras) have improved price planning and reduction in out-of-stocks.2
> 2/3
of store associates say their devices are important or very important for their job.3
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Digital Signage
Engage customers and boost in-store sales with Connection’s Digital Signage Solutions, tailored to your needs. Our services include:- Product Selection and Installation: Choose from indoor and outdoor displays, transparent or touchscreen options. We'll guide you on placement and installation of kiosks or wall-mounted displays.
- Content Management: An intuitive content management system (CMS) delivers real-time, dynamic content. Create your own or let us design your messaging, customizing with photos, videos, analytics, social media, and more.
POS
Your POS system should be more than transactional—it should engage and build brand loyalty. Connection’s POS Solutions help retailers with:- Device Selection: Choose the best POS setup for your needs, whether traditional, mobile, all-in-one, or self-service. We ensure seamless integration with inventory systems to boost efficiency and savings.
- Digital Signage at Checkout: Create a memorable checkout with loyalty rewards, feedback requests, and charity prompts. Our digital signage services deliver an impactful, engaging experience that keeps customers returning.
Inventory Management
Inventory management is the backbone of your retail organization, requiring precise, real-time data across channels. Connection helps you choose and implement the best barcode and RFID technology for accurate tracking and forecasting.- Barcode Tracking: Choose from a wide range of barcode and RFID printers and scanners, including wireless and connected options from brands like Zebra, Intermec, and Printronix.
- RFID Product Tracking: Select from active, passive, semi-passive, and weatherproof RFID options to track assets efficiently, with frequencies suitable for any environment and scanning distance needs.
Employee Engagement
In the face of ongoing labor shortages, equipping your team with the right technology can make all the difference. Connection’s employee engagement solutions provide real-time data and mobile access to streamline tasks and support informed decisions.- Training Services: Build skilled employees with ongoing training and enhanced Learning Management Systems (LMS) for up-to-date protocols.
- Employee Surveying: Strengthen workplace culture with our employee engagement software, featuring intuitive surveys to gauge sentiment and connect teams.
- Retail Mobile Solutions: Equip staff with mobile tools for efficient customer service, supported by our device management and selection services.
Printing Solutions
Boost productivity and minimize disruptions with Connection’s printing solutions, featuring technology from industry leading partners.- Premier Printers and Accessories: Select from a variety of wired and wireless options—monochrome, color, laser, multifunction, and more—tailored to business needs for efficiency. For customer-facing tasks like receipts, we offer fast, cost-effective printers to enhance service.
- Printer Security: Secure networked printers against cyber threats with comprehensive security strategies, protecting devices across in-store and remote locations.
Custom Retail Services
Connection specializes in tailored technology enablement for retail, empowering retailers to fully leverage technology with customized hardware and hands-on support, including: We even have our all-in-one “Store in a Box” solution, sourcing all necessary equipment from Connection. Our experts provision and test each unit before shipping directly to your location, reducing setup time and saving costs with equipment ready to use out of the box.Benefits of Partnering with Connection’s Retail Experts
Connection empowers retailers with innovative technology solutions to:- Enhance customer experiences
- Streamline operations
- Drive long-term ROI
Connection Partners with Proven Expertise
A Leader in Apple Services for More than 40 Years
Cisco Gold Integrator and Premier Provider
Dell Technologies
Titanium Partner
Titanium Partner
HP U.S. Personal Systems National Solutions Provider Partner of the Year, 2024
HPE Platinum Partner
Platinum Plus360 Tier Status
2023 Microsoft U.S. Partner of the Year Award*
Microsoft Solutions Partner†
Azure MSP Expert
Microsoft Solutions Partner†
Azure MSP Expert
1 The Ultimate Guide to Omnichannel Retail Statistics, Magenest Insights, June 25, 2024
2 Retailers Leverage Store Intelligence Tech to Improve Price Planning, Emarketer, April 29, 2024
3 Retail Workers: Our Tech Needs Are Ignored, Retail Customer Experience, April 22, 2024
* Modern Work, Surface Hub Reseller
† Six solution areas: Business Applications; Modern Work; Security; Azure Data & AI; Azure Infrastructure; and Azure Digital & App Innovation.
2 Retailers Leverage Store Intelligence Tech to Improve Price Planning, Emarketer, April 29, 2024
3 Retail Workers: Our Tech Needs Are Ignored, Retail Customer Experience, April 22, 2024
* Modern Work, Surface Hub Reseller
† Six solution areas: Business Applications; Modern Work; Security; Azure Data & AI; Azure Infrastructure; and Azure Digital & App Innovation.
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