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Ask the Experts: Have a Question on Managing IT in the Data Center?
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- Advanced Exchange
- Technical Support
Time is money
Every minute of unplanned downtime is lost productivity and quite often, lost revenue. The Visioneer Advance Exchange Warranty Program is designed to get your imaging products back to work as quickly as possible. The program entitles customers to immediate telephone troubleshooting and provides next business day, advance replacements for non-working scanners. Our mission is to reduce recovery time from days to hours.
Advance Exchange Warranty includes parts, labor and overnight shipping for verified scanner failures. The scanner replacement will be delivered next business day if the replacement order is received before 12:00 PST (Pacific Standard Time). Otherwise the replacement scanner will be shipped the next business day. Advance Exchange is available in the United States for all workgroup, departmental and mobile scanners. The program begins on the date of product purchase and is inclusive of the manufacturers warranty.
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Service Plan Documentation
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Coverage Period: 1Coverage Period: 1yearsResponse Time: Next Business DayService Included: Advance parts replacementService Included: Advanced ExchangeService Included: Technical supportWarranty Period: Extended service agreement
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This product is subject to our return policy. Please see our complete return policy for details.
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Class of Equipment: Scanners
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0 lbs
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