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In Stock
- Virtual delivery
Earn customers for life
- Innovate with a modern and adaptable platform
- Learn from every interaction
- Deliver fast, personalized service and support
Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction, even on the go. Dynamics 365 for Customer Service unifies the way people experience your business - across self-service, peer-to-peer service, and assisted service.
Deliver effortless experiences on your customers’ terms, through any channel and on any device. Make it easy for agents to meet rising customer expectations. Intelligent processes guide agents to the right action every time. Continuously improve while reducing the cost to serve using data and intelligence to transform how you provide service. Empower customer service managers with actionable insights to improve the service experience. Drive innovation with an application that is easy to tailor, extend, and connect to other apps and services you already use.
Deliver effortless experiences on your customers’ terms, through any channel and on any device. Make it easy for agents to meet rising customer expectations. Intelligent processes guide agents to the right action every time. Continuously improve while reducing the cost to serve using data and intelligence to transform how you provide service. Empower customer service managers with actionable insights to improve the service experience. Drive innovation with an application that is easy to tailor, extend, and connect to other apps and services you already use.
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Subscription license
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Software Subcategory: Online & appliance based servicesWarranty Period: New releases update
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Licensing Programs: Microsoft MPSA
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0 lbs
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Microsoft Windows Server
A Microsoft Windows ServerActive Directory infrastructure
An Internet Information Services (IIS) website
Claims-based security token service (required for Internet-facing deployments)
SQL Server
SQL Server Reporting Services
Microsoft Exchange Server or access to a POP3-compliant email server (required for email tracking)
SharePoint Server (required for document management)
Supported device, Dynamics 365 for Customer Engagement app, or web browser, such as later versions of Internet Explorer or the latest versions of Apple Safari, Google Chrome, and Mozilla Firefox
Microsoft Office for Dynamics 365 for Outlook and other Office integration features -
43232108
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