This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use,
see our Privacy Policy.
Al Is Here. Are You Ready? Explore Tips on Your Device Refresh Strategy
-
In Stock
- Virtual delivery
Add to Cart
Messages
Loading
-
:
Quick View
Getting Details
With this ServicePac, repair is performed at your location (monitors receive onsite exchange). A service technician is scheduled to arrive at your location on the business day after IBM receives your call. Service hours are 8 a.m. to 5 p.m. local time, Monday through Friday, excluding holidays.
Service levels are response time objectives and are not guarantees. Service levels available are based on the specific product purchased. For failing non-IBM components, customer must provide replacement part unless IBM has a Technical Support Agreement with the manufacturer. Service does not cover accessories, supply items and certain parts such as batteries, frames and covers. If the failing part is a non-IBM component, you’ll provide the part and IBM will provide the labor to replace it.
Service levels are response time objectives and are not guarantees. Service levels available are based on the specific product purchased. For failing non-IBM components, customer must provide replacement part unless IBM has a Technical Support Agreement with the manufacturer. Service does not cover accessories, supply items and certain parts such as batteries, frames and covers. If the failing part is a non-IBM component, you’ll provide the part and IBM will provide the labor to replace it.
-
Service plan documentation
-
Coverage Period: 5yearsCoverage Starts: Day OneResponse Time: Next Business DayResponse Time: Next dayResponse Type: OnsiteResponse Type: Phone SupportResponse Type: Repair / ReplaceService Hours: 9 hours a day / 5 days a weekService Hours: 9x5 (Excludes Holidays)Service Included: On-siteService Included: Parts and laborService Included: Technical supportService Plan Type: ServersWarranty Period: Extended service agreement
-
Due to manufacturer restrictions, all returns for this item must be within 45 days.
-
Class of Equipment: Servers
-
0 lbs
-
81111812
Description | Availability | Unit Price | ||
---|---|---|---|---|
View All Warranties |
Batch Add Products by Item #
10