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Ask the Experts: Have a Question on Managing IT in the Data Center?
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Looking for a step-up for your business and your employees’ support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.
Lenovo understands IT needs to increase efficiency, reduce complexities, and keep your end users up and running. They know your end users expect fast and frustration-free support. Lenovo can deliver.
Get a direct line to elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.
You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum. That’s the Premier difference.
Lenovo understands IT needs to increase efficiency, reduce complexities, and keep your end users up and running. They know your end users expect fast and frustration-free support. Lenovo can deliver.
Get a direct line to elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.
You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum. That’s the Premier difference.
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Service Plan Documentation
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Coverage Period: 1Coverage Period: 1yearsCoverage Starts: After Base WarrantyResponse Time: Next Business DayService Hours: 13x5Service Included: Hardware supportService Included: On-siteService Included: Parts and laborService Included: Software supportService Included: Technical supportWarranty Period: Extended service agreement
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Due to manufacturer restrictions, all returns for this item must be within 45 days.
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