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Al Is Here. Are You Ready? Explore Tips on Your Device Refresh Strategy
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- 24x7 Service
- Troubleshooting Assistance
- Phone Consulting
Gain comprehensive, single-source support for a wide range of server operating systems and Microsoft server applications. Lenovo’s Enterprise Server Software Support service includes:
• Problem resolution, troubleshooting, documentation
assistance, and many other common questions addressed with a single call to just one number
• 24x7 availability for critical problems plus unlimited calls to resolve noncritical incidents without incremental costs
• Troubleshooting assistance for the entire server software stack
• Support for server operating systems from Microsoft,
Red Hat, SUSE, and VMware; Microsoft server applications; or both operating systems and applications
• Troubleshooting and answers to diagnostic questions, product compatibility and interoperability issues addressed, causes of problems isolated, defects to software reported to vendors, and more
• Hardware how-to support for System x servers
• Resolution for hardware problems not covered under warranty, referral to the right documentation and publications
for corrective service information on known defects, and transfer to a hardware support call center if needed
• Problem resolution, troubleshooting, documentation
assistance, and many other common questions addressed with a single call to just one number
• 24x7 availability for critical problems plus unlimited calls to resolve noncritical incidents without incremental costs
• Troubleshooting assistance for the entire server software stack
• Support for server operating systems from Microsoft,
Red Hat, SUSE, and VMware; Microsoft server applications; or both operating systems and applications
• Troubleshooting and answers to diagnostic questions, product compatibility and interoperability issues addressed, causes of problems isolated, defects to software reported to vendors, and more
• Hardware how-to support for System x servers
• Resolution for hardware problems not covered under warranty, referral to the right documentation and publications
for corrective service information on known defects, and transfer to a hardware support call center if needed
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Service Plan Documentation
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Coverage Period: 1Service Included: Phone consultingWarranty Period: Technical support
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Duration (Maintenance): 1years
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Due to manufacturer restrictions, all returns for this item must be within 45 days.
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0 lbs
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84101503
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