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Open House • Learn how you can grow your career with us! • May 15 • 3:00–6:00 p.m. • Merrimack, NH
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- Remote Diagnosis
- Defective Media Retention
- Pickup and Return
Pickup and Return Service with Defective Media Retention offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs. When dealing with defective storage media, you maintain control of your sensitive data.
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Service Plan Documentation
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Coverage Period: 2yearsResponse Time: 3 to 7 business daysService Hours: 9 hours a day / 5 days a weekService Hours: 9x5 (Excludes Holidays)Service Included: Defective Media RetentionService Included: Depot RepairService Included: Parts and laborService Included: Pick-upService Included: Remote diagnosisService Included: Remote SupportService Included: ReturnWarranty Period: Extended service agreement
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Due to manufacturer restrictions, all returns for this item must be within 60 days.
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Class of Equipment: Notebooks
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0 lbs
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81111812
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