Ask the Experts: Have a Question on Managing VMware Workloads on Azure?
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Manage support issues with an all-in-one helpdesk. GFI HelpDesk is self hosted service desk software that consolidates and integrates support functionality. Customers can easily log tickets through email, chat or other applications and track them to know they're being addressed. Staff can see, create, assign and close support tickets. People inside your company can collaborate through helpdesk notes to solve issues. Teams can create rules for automatic responses or routing based on ticket properties, ticket content, the type of customer and more.
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