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Ask the Experts: Have a Question on Managing IT in the Data Center?
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The Fujitsu Advance Exchange Service Program offers whole-unit, next business day replacement for scanner equipment that cannot be repaired through technical support. It is available in all 50 states to help minimize downtime and applies to most models of Fujitsu scanners. If the Technical Assistance Center (TAC) is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2pm PST, or else on the next business day for requests received later. The cost of the Advance Exchange program includes parts, labor and shipping to and from the customer.
Uplift vs. post-warranty: if purchased with the scanner, this product uplifts the base warranty to Advanced Exchange service. If purchased upon the expiration of a warranty, it serves as a post-warranty plan.
Uplift vs. post-warranty: if purchased with the scanner, this product uplifts the base warranty to Advanced Exchange service. If purchased upon the expiration of a warranty, it serves as a post-warranty plan.
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Service plan documentation
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Coverage Period: 3yearsResponse Time: Next Business DayResponse Type: Advanced ExchangeResponse Type: ReplacementService Hours: 9 hours a day / 5 days a weekService Included: Hardware replacementService Included: Parts and laborService Included: ReplacementService Included: Return shippingService Included: ShippingWarranty Period: Extended service agreement
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Due to manufacturer restrictions, all sales on this item are final.
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Class of Equipment: Scanners
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0 lbs
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