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Ask the Experts: Have a Question on Managing IT in the Data Center?
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- 24x7 Support
- Technical Support
- On-site
- Parts and Labor
Whether you have a small business or you are a global enterprise, your employees need to feel secure in your selection of end-user hardware. Your end users need access to expert support to keep up with business momentum and stay productive.
Get proactive support for your business.
Only ProSupport with Support Assist technology provides proactive responses to critical issues. With in-region engineers, 24x7 support and proactive alerts, ProSupport helps you stay focused on business innovation with:
• Proactive automated detection and alerts on critical issues with Dell Support Assist technology
• 24x7 direct access to highly trained engineers
• Next-business-day on-site support with four- and eight-hour parts- and labor-response options
• Incident-based third-party software assistance
Get proactive support for your business.
Only ProSupport with Support Assist technology provides proactive responses to critical issues. With in-region engineers, 24x7 support and proactive alerts, ProSupport helps you stay focused on business innovation with:
• Proactive automated detection and alerts on critical issues with Dell Support Assist technology
• 24x7 direct access to highly trained engineers
• Next-business-day on-site support with four- and eight-hour parts- and labor-response options
• Incident-based third-party software assistance
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Service Plan Documentation
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Coverage Period: 3yearsResponse Time: Next Business DayService Hours: 10 hours a day / 5 days a weekService Hours: 24x7Service Included: On-siteService Included: Parts and laborService Included: Technical supportWarranty Period: Extended service agreement
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Due to manufacturer restrictions, all returns for this item must be within 30 days.
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