End-to-end Cloud Solutions Built to Minimize Cost and Complexity
Connection and Microsoft's Cloud Solutions Provider (CSP) Program
As a Microsoft cloud subscriber, create agility with the latest Microsoft technologies that you invest in, with support from the experts in cloud business.
What Is a Cloud Solutions Provider?
As a designated Microsoft Cloud Solutions Provider, Connection is qualified to deliver support to organizations that invest in cloud-based licenses for Office 365, Microsoft 365, and Azure. With CSP, there are available options for licensing, billing, support, and agreement terms that Connection can procure and manage for you—limiting downtime, increasing savings, and strategically aligning your cloud operations for positive outcomes.
CSP at Connection
As a Microsoft Cloud Solutions Provider, Connection offers support to customers with investments in cloud-related technologies and solutions from Microsoft. Through Connection’s CSP program, you gain flexibility with your cloud management and spend, broadening your access to more options, support, and services to strategically scale your organization—at your own pace.CSP at Connection means a deeper level of commitment to our customers and their ongoing cloud needs. We engage regularly to understand critical business needs to deliver skilled resources and offerings that create an agile cloud experience. Get more value for your business and maximize your Microsoft cloud investment with CSP at Connection.
- A Microsoft FastTrack Partner and trusted National Solutions Provider for 40+ years
- Several technology solution designations and advanced specializations
- Extensive expertise in cloud and hybrid solutions for businesses of any and all sizes
- Access to over 100 Solution Architects to help you design and plan your Microsoft projects
Find the Right Microsoft 365 Plan
Selecting the right Microsoft 365 plan can significantly impact your organization's efficiency, security, and productivity. At Connection, our experts are here to help you identify the Microsoft 365 plan that meets your needs—whether you're looking for collaboration tools to connect coworkers, improving productivity across remote users, or transitioning from Microsoft 365 E3 to E5 for enhanced security and a unified solution to connect data across your environment.
The New Commerce Experience for CSP
Microsoft made several changes to the Cloud Solution Provider program that went into effect on January 1, 2024. We hosted a session to explain the new changes, so be sure to take a look to get a better idea of what the New Commerce Experience for CSP entails—and how our Microsoft cloud experts can help provide you with the best purchasing experience.In this session, you’ll learn about the new changes and offerings of NCE, including:
- Shifts in NCE SKUs
- Terms for public sector and non-profit customers
- Key program updates and timelines
- Enhancements to the program through NCE
Benefits of CSP through Connection
Licensing Optimization
Select the right Microsoft licensing plans for your organization with guidance from our cloud experts.
Flexible Billing
We help determine what subscription and billing options fit your growth and budget needs.
Cost Management
Gain access to tools and resources to plan for, analyze, and reduce your spend and maximize your cloud investment.
Readily Available Expert Advisors
Our CSP Support Team is available 24x7x365 by phone and email, along with 3-tiered escalation support to resolve break-fix support requests.
Drive Innovation
We support the building and development of your business outcomes with any cloud and hybrid solutions tailored to your organization.
Modernize and Transform
Seamlessly manage end-to-end services and solutions to improve your IT landscape, streamline operations, and maximize employee experience.
GDAP in Autopilot
GDAP stands for Granular Delegated Admin Privileges and—in the case of Microsoft Cloud Service Providers (CSP)—refers to the capability to assign specific administrative permissions to users or groups within a Microsoft environment such as Entra ID or Microsoft 365. These privileges can be finely tuned to grant access only to the resources and functions necessary for users to perform their roles effectively without providing unnecessary or excessive permissions.A new GDAP relationship is needed for every new CSP relationship established with Connection. This requirement is more relaxed for standard CSP licensing and Azure customers. However, work cannot be performed without GDAP for Autopilot and MSP.
The roles being requested for non-MSP customers are:
- Service Support Administrator to read service health information and manage support tickets.
- Directory Reader to read basic directory information and grant directory read access to applications and guests.
- License Administrator to grant the ability to assign, remove, and update licensing assignments.
- Global Reader Access to read everything that a global administrator can—without the ability to perform updates.
Unlocked: Azure Expert MSP Achievement
As a Microsoft Azure Expert Managed Services Provider, we have the skillsets, knowledge, and experience you can count on to manage your entire cloud lifecycle. From managing workload migrations to constructing customized cloud solutions, our experts can ensure your Azure environment is working the way you need it to. We’re here to manage and monitor your cloud investments so you can not only better predict your IT costs, but also get back to focusing on the core of your business with our advanced specializations, including:- Calling for Microsoft Teams
- Teamwork Deployment
- Identity and Access Management
- Information Protection and Government
- Threat Protection
- Infrastructure and Database Migration
Connection Achieves Technical Proficiency Across Seven Microsoft Solution Areas
Earning seven designations, Connection has been recognized as a Microsoft Solutions Partner, demonstrating our proven capabilities and technical expertise to deliver and support Microsoft services and solutions across your organization.
Your Trusted Advisors for Azure Managed Services
Connect with our Azure Experts to help support your hyperscale cloud implementations. From automation to cloud service operations, work with Connection to procure your ongoing cloud needs.Connection CSP Add-on Services
Azure Managed Services
Proactive IT Services for your Azure cloud investments; Automated monitoring and remote remediation.
Microsoft 365 Managed Services
Proactive IT services focused on security, adoption, compliance, policy, user, and device management for Microsoft 365.
Azure Migrate Services
We offer a modular solution to help you migrate your workloads to Azure, no matter the on-premises environment in place.
Microsoft Modern Work and Security Services
Our Microsoft Modern Work and Security Services suite ensures that your remote or hybrid work environment is secure too—by leveraging Microsoft 365, Enterprise Mobility + Security, Windows 10, and much more.
CSP Add-on Offerings
Veeam Backup for Microsoft Office 365
Mitigate the risk of losing access and control over your Office 365 data. Veeam® Backup for Microsoft Office 365 makes sure your data is always protected and accessible.
Plantronics and Polycom Solutions for Microsoft Teams and Skype for Business
Together, Plantronics and Polycom provide end-to-end solutions for high-quality experiences with Microsoft Teams and Skype for Business. Plantronics and Polycom offer flexible products and services that enable organizations to easily migrate to the cloud.
Barracuda Email Protection
You need comprehensive security against advanced email-borne threats. Barracuda Email Protection offers a multi-layered approach, featuring secure email gateway, AI-powered fraud protection, and advanced security awareness training.
Let’s Talk Through the New Commerce Experience
Contact us today to book an appointment and find out how how Microsoft’s New Commerce Experience can help you meet your business goals.14