Retail Mobile Solutions
Enable Employee Mobility for Better Customer Service
Your store employees are the face of your organization. As such, it’s crucial that you provide them with the tools and resources they need to deliver exceptional customer service. The best way to empower employees for success is with mobile solutions.Retailers that don’t invest in mobile devices for their workers risk disappointing their customers. Over half (55%) of shoppers1 believe associates equipped with the latest technology can provide them with a better in-store shopping experience.
Give your employees the technology they need to boost customer satisfaction and increase sales with Connection’s Retail Mobile Solutions.
These solutions are designed to help your retail organization:
Ready to learn more about these offerings?
Call a Connection IT expert today: 1.800.800.0014Mobility Expertise for Today’s Retail Environment
Mobility is no longer a luxury—but a necessity—in today’s retail environment. Incorporating a mobile strategy as part of your online and in-store customer experiences is now imperative for your stores to thrive in the current retail marketplace.With Connection’s Retail Mobile Solutions, you will receive expert guidance in mobile device support and security and ensure your network infrastructure can support fast connectivity across an increasing number of devices. Our experts will work with you to understand your unique mobile device and networking needs to develop a customized strategy your employees and customers alike will appreciate.
Enabling a Holistic Mobile Strategy
Your mobile strategy needs to work from the inside out. Equip your employees with mobility first, so they have the product knowledge, real-time inventory updates, and time on the store floor to satisfy customers’ needs. Otherwise, your customers will be better informed on your products than your staff.Once you enable employee mobility, you can then focus on customers to unlock huge opportunities in sales. In fact, 65% of retailers say mobile technology has increased their revenue, with 42 percent of their sales, on average, being made exclusively through mobile devices.2
Connection’s Retail Mobile Solutions are ideal for small and mid-sized businesses (SMB), as well as enterprise convenience stores, specialty retailers, and quick service restaurants (QSRs).
Like all of Connection’s services, our Retail Mobile Solutions are designed to meet your unique needs. Choose the scope of the service you need today and rest assured that Connection has the expertise to execute on additional projects as your IT operations evolve.
Retail Mobile Solutions
Device SelectionThe right mobile device is crucial to maintaining employee and customer expectations, while also meeting your own business needs. We’ll work with you to explore devices that are rugged, sleek, allow for accessories like scanners, and more. Whether it be an Apple, Android, or a Windows system, we’ll help you select a device that helps boost mobile engagement and works best for your company’s needs. |
Device Management and AccessoriesMany retail IT departments get overwhelmed managing the burgeoning number of devices operating within their network. Our device management services and accessories will provide all the resources and tools you need for a successful mobile strategy. Our experts will help you select the best devices and accessories for optimal usability and ensure the devices are secure and compliant with industry and regional regulations. |
Retail Network SolutionsOur network services are designed to eliminate inefficiencies and boost your bandwidth, agility, and speed, while supporting all of your organizational and customer devices. We’ll help you improve your network infrastructure for quick and easy access to both guest and employee Wi-Fi as part of a no-hassle mobile experience. |
Retail Cybersecurity SolutionsRetail has been the most-targeted industry sector for cybercrime every year since 2018.3 Secure your devices to minimize the risk, impact, and cost of a breach. We’ll help you develop a custom cybersecurity strategy, complete with vulnerability testing, endpoint protection, technology integration, and disaster recovery. |
Custom ServicesConnection specializes in Mobile Solutions enablement for retail. Our offerings such as distribution and configuration services, end-user services, and lifecycle services are designed to help retailers maximize the benefits of Mobile Solutions for their unique organizational needs. We even have our all-in-one Location in a Box solution that sources all of your equipment from Connection. Our experts provision and test all units and send them directly to your location to reduce setup time and save money with units that are ready right out of the box. Get all the hardware and hands-on support you need to make your Mobile Solutions investment worthwhile. |
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2 Quiq, “Retail Mobile Trends Report,” 2020.
3 Trustwave, “2020 Trustwave Global Security Report,” April 2020.